Return & Refund Policy

Eligible products may be returned within 30 calendar days after confirmed delivery.

To remain within the return period, please contact calviorarly™ customer support before the return window expires.

Return eligibility remains subject to the conditions described in this policy.

Before sending an item back, email: service@calviorarly.com

Please provide:

• Your order number.
• The product name or description of the item you wish to return.
• The reason for the return.
• Relevant photographs or videos where appropriate.
• Photographs of the exterior packaging and shipping label for damaged, incomplete, or incorrect orders.

Customer support will review your request and provide the appropriate return instructions if the return is approved.

Except where an item is damaged, defective, incorrect, or otherwise protected by applicable law, an eligible preference-based return should generally be:

• Unused and in its original condition.
• Complete, unaltered, and not intentionally damaged.
• Returned with original accessories, packaging, and included materials.
• Accompanied by proof of purchase or applicable order information.

Opening the shipping package does not automatically make a product ineligible for return, provided the item remains complete, unused, and undamaged.

calviorarly™ offers premium travel lifestyle products designed with carefully selected materials, finishes, and functional details.

Depending on the product, minor variations may occur in:

• Color tone.
• Fabric texture.
• Material finish.
• Small production details.

These natural differences are not necessarily considered product defects.

Please do not send merchandise to our registered business address.

After your return request has been reviewed and approved, customer support will provide the appropriate return address and return instructions.

Unauthorized returns or parcels sent to an incorrect address may be delayed, rejected, lost, or become ineligible for processing.

Certain products may not qualify for preference-based returns because of customization, product condition, safety, or other legitimate considerations.

Examples may include:

• Customized or personalized products.
• Gift cards or digital products where applicable.
• Products clearly identified as final sale or non-returnable before purchase.
• Items materially altered, used, or damaged after delivery for reasons unrelated to an original product issue.
• Products returned without original components, accessories, or packaging when required for inspection.

These limitations do not remove consumer rights that applicable law does not permit us to exclude.

Please inspect your order promptly after delivery.

If an item arrives damaged, defective, incomplete, incorrect, or materially different from its product description, contact us within 7 calendar days after delivery.

Please include:

• Your order number.
• A description of the issue.
• Clear photographs or videos showing the product and packaging.

After the issue has been reviewed and confirmed, we will provide an appropriate replacement, refund, reshipment, return solution, or other reasonable resolution where applicable.

For preference-based returns caused by a change of mind, personal preference, style choice, incorrect customer selection, or another reason not attributable to calviorarly™, customers are generally responsible for return shipping costs.

For confirmed product issues attributable to us, we will review the circumstances and provide an appropriate solution without requiring the customer to bear additional costs caused by the error.

Original shipping charges are generally not refundable for preference-based returns unless otherwise required by applicable law.

For approved preference-based returns, customers should use a reliable shipping service and retain the shipping receipt and tracking number until the return process has been completed.

calviorarly™ cannot guarantee receipt of a return package that is shipped without tracking or sent to an address not provided by customer support.

Customers are generally responsible for the return package until it is received at the approved return destination.

After an approved return arrives at the designated return location, it may be inspected to confirm that the applicable return conditions have been satisfied.

Once the return has been received, inspected, and approved, we will initiate the eligible refund to the original payment method within 5–10 business days.

Your bank, card issuer, or payment provider may require additional processing time before the refund appears in your account.

Approved refunds are normally issued to the original payment method used for the order.

If the original payment method cannot accept the refund, customer support will work with the applicable payment provider to determine an appropriate alternative where permitted.

Refund timing may vary depending on payment providers, financial institutions, and transaction processing procedures.

Exchanges depend on current inventory availability and product availability.

Minor differences in color, texture, material finish, or product details may occur between individual items.

If a direct exchange is unavailable, customer support may ask you to complete an approved return and place a new order for the desired product.

Cancellation requests should be submitted as soon as possible after an order is placed.

We will make reasonable efforts to cancel an order before fulfillment begins. Cancellation cannot be guaranteed after processing, fulfillment, packaging, or shipment preparation has started.

No cancellation fee is charged when an order is successfully canceled before fulfillment.

This policy is intended to explain our standard return and refund procedures.

It does not limit rights or remedies that cannot lawfully be excluded under applicable consumer-protection laws.